Global Auto Sales
2951 Bank St , Ottawa, ON, K1T 1N9
Member since July 14, 2015
2951 Bank St Ottawa ON K1T 1N9Overall Score
Global Auto Sales125 Reviews
125Review Ratings Breakdown
Consumer Reviews
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Car purchase
May 11, 2016
Purchased a used vehicle from Jean in April 2016. The sale itself was quick and easy and Jean was a pleasure to work with. Unfortunately there was an issue with the car noticed the day of purchase and work had to be done. The work was delayed a bit longer than expected. Otherwise everything was okay!
Written By: Kyle
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Great service, very personal
April 22, 2016
First, they had the exact car I was looking for but with a bit more mileage on it. Decided to give it a try and was not disappointed! I had a great experience with Jean and Michel. Jean was great to work with and he is bilingual! He answered all of my questions, was very helpful during the process and was committed to giving me the best customer service. To close the deal, Michel step in and work with me to reach the last milestone, the price! He was extremely kind and got it done very quickly. Overall, the service I received from Jean to everyone else involved was great. They made seemless the transfer from Ontario to Quebec. Based on my own experience, I will definitely recommend Global Auto Sales.
Written By: Nicolas
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Super !
March 29, 2016
Nous cherchions une voiture très spécifique et Global Auto Sale en avait une en stock, malheureusement avec plus de kilométrage que nous souhaitions. Mais nous somme tout de même aller les rencontrer, notre coup de génie de l’année! Jean nous a servi en tentant de combler nos besoins, de façon professionnelle et sans pression. Il a pris en compte notre problème à l’égard du kilométrage et nous a offert des options intéressantes. Nous avons eu confiance et il était disponible pour répondre à nos questions et ce en FRANÇAIS (invitation aux francophones)! Nous avions visité d’autres concessionnaires antérieurement et il était quasi impossible de négocier alors que chez Global, on prend le temps de vous écouter et de répondre à vos besoins en considérant ce que nous pouvons obtenir sur le marché. Chapeau ! Le personnel est près des clients et vise à les satisfaire et à répondre à leurs attentes. On ne se sent pas floué mais bien épaulé !
Written By: Erica
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Super Experience with Global Auto
March 28, 2016
My dealings with Global Auto was super. Jim was helpful and listened carefully to my needs. He was very professional throughout the transaction. I am happy with my purchase and I was glad to have worked with Jim. I will recommend Global Auto to my friends.
Written By: Robert
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Global Auto Sales
March 24, 2016
Jean is a great person to deal with. He listened to me and wasn't in a hurry for a quick sale. Thanks again Jean. I would recommend both he and the dealership.
Written By: Stephen
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Awesome
March 24, 2016
Awesome service :) jean sold me a frs and I'm in love. Just need this snow to melt Lol I hate winter
Written By: Jeffrey
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Used car purchase
March 24, 2016
The service was excellent and the salesperson came in on an off day to close the deal. I really appreciated the extra effort.
Written By: Daniel
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JERKS
March 17, 2016
I searched for months and found a mercedes passenger van at Global Auto. With Jim I put a $500 deposit. Jim says his boss sold the van...not even a phone call. So unprofessioanal, so utterly wrong. Get me my deposit back while I get keyboard happy telling whoever will listen as to what type of dealership Global Auto Sales is.
Written By: Dr.Christopher
Chris, I can appreciate your frustration that you left a deposit on a vehicle, and then the vehicle was sold to another customer. Having said this, deposits are not open-ended time-wise. From our initial discussion, it would be a few weeks for the transaction to be completed by you, which turned into a few months (after a few delays from your end). I have a bill of sale (unsigned by you, incidentally, despite being prompted to return a signed copy to us) from back on December 15, 2015. How long were we to hold a $40,000 vehicle with $500 deposit? It is only in these extreme circumstances that we, as dealers, feel the need to draw the line and sell the vehicle. And, the process has already begun to refund your deposit.
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Professional precise and knowledgeable...
March 10, 2016
I never had to wait, friendly caring service. I received a phone call to quality check my car purchase, which I appreciate ....it feels great to know your business is important. Over all I recommend Global Auto!
Written By: Donna
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Knowledgeable and friendly staff and had the exact car I was looking for.
March 10, 2016
Services was good I only dealt with Jim but he knew a lot about VW and provided me with valuable info about buying and owning vehicles in Ontario. I tend to not to want to deal with saled reps that know less about the product than I do and this was not the case here. The atmosphere was always comfortable and at no point did I ever feel like I was being hustled or deceived as with other sales representatives. They had the car I wanted and everything is fine with it so far and I hope it continues that way as I am likely going to drive this car as long as I can.
Written By: KEVIN
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