1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71333 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 29, 2020
Sarah was terrific in the body shop for my Golf. Cleaned and detailed. Sarah's attention to detail was great. Tim was awesome at sales. When we bought the (used) Tiguan the sales process was good (Tim). The followup was not as good. It was not detailed. I had to follow up and push them to get this done. Warranty work has been good. 50/50 on if I would buy here again. I don't want to have to push to get good service. I've been to other garages where a car wash is standard with every service.
Written By: Joel L
November 29, 2020
Tim, Amanda, Pierre and Jen were all very professional and helpful. Tim was awesome. Would buy from him again in a heartbeat. Always open, not condescending, answered all of my questions. (There are no bad questions). Other dealerships could learn from Tim and his team.
Written By: Joel L
November 24, 2020
Horrible and offensive visit to the Bytek dealership this evening. Wondering if it’s a standard practice of the management team to comment on what young women are wearing when they come in to buy a vehicle? Or do they reserve a safe and comfortable environment for their male customer base? For future reference, no woman walks in those doors wanting any commentary on their appearance or dress from your team. I was a serious customer and deserved to be treated like one. I am raising this concern to ensure that this does not occur when other young women like myself decide to come into the dealership and place trust in the VW brand. That was unwanted, unwarranted and discriminatory conduct. Thanks for solidifying my decision to not drive a VW. I will never represent what you guys stand for as I witnessed exactly that this evening.
Written By: Emily
Emily, we are sorry for the treatment. Is it possible for us to discuss further over the phone? I will be available anytime tomorrow morning or all day Wednesday, 6137456886
There are no staff members associated with this review.
November 13, 2020
Written By: Taïna F
Hi Taïna. We're sorry to see your low rating and would appreciate the chance to understand what went wrong. Please reach out to me directly at matthew@bytekvolkswagen.com so we can learn more about your experience and work to make things right.
October 22, 2020
I just bought my first vehicle from Bytek, and I was really apprehensive about the process. Their staff were friendly, well informed and did not pressure me in anyway. We joked and laughed our way through the process of selecting the perfect vehicle for me. 1 weeks later, having had lots of time to get used to the new car I have no regrets. I would buy the same model from the same people again if I had to do it over.
Written By: Brendan D