Bytek Automobiles Inc. VW

June 21, 2020

Great VW dealership in the Ottawa area that provide amazing discount for military and veterans. All their staff are very professional (sale, finance, parts and services).

Written By: Sylvain S

June 19, 2020

Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs. after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here.

Written By: Guy L

June 19, 2020

Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs. after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here.

Written By: Guy L

June 17, 2020

I was shopping at a few different dealers to purchase a new car, and i had no luck from other dealers as they were trying to add hidden fees to my bill of sale. I then visited Bytek and the salesman J.D. was the one who helped me out. From the moment we spoke, he was extremely friendly and had knowledge with the car i was looking at. He explained the entire bill of sale to me in detail and there were no hidden fees. His help and honesty made me relaxed at his dealership. I also had a trade in vehicle that the used car manager appraised and gave me a fair price. He also went over all the details and sat down and took his time to explain all of the details. I also interacted with the finance lady by the name of Lesley. She was also very professional and did not push me to purchase any additional warranties etc, she just explained them to me. I also spoke with the sales manager and he also sat down with me and we spoke a bit and he made me feel that this dealership was the right choice for me. I highly recommend this dealership if you are looking for a honest dealer in Ottawa, they will help you out as much as they can. Thank you Bytek for all of your help!

Written By: Ray K

June 17, 2020

I was shopping at a few different dealers to purchase a new car, and i had no luck from other dealers as they were trying to add hidden fees to my bill of sale. I then visited Bytek and the salesman J.D. was the one who helped me out. From the moment we spoke, he was extremely friendly and had knowledge with the car i was looking at. He explained the entire bill of sale to me in detail and there were no hidden fees. His help and honesty made me relaxed at his dealership. I also had a trade in vehicle that the used car manager appraised and gave me a fair price. He also went over all the details and sat down and took his time to explain all of the details. I also interacted with the finance lady by the name of Lesley. She was also very professional and did not push me to purchase any additional warranties etc, she just explained them to me. I also spoke with the sales manager and he also sat down with me and we spoke a bit and he made me feel that this dealership was the right choice for me. I highly recommend this dealership if you are looking for a honest dealer in Ottawa, they will help you out as much as they can. Thank you Bytek for all of your help!

Written By: Ray K

June 16, 2020

I was in the process of buying a new car and i went to a few different dealerships and some of them tried to play the game with me but it didn't work. The moment i dealt with J.D. at Bytek, i did not get that feeling from him, he was upfront about all the fees and the price of the vehicle. He was very professional when we spoke and met. I also dealt with the used car manager because i had a trade in, and it was the same, he took the time and sat with me and explained it all to me until i understood, he was fair and patient with me. I highly recommencement this dealership if you are looking for a new car. The service was excellent and i cant complain/ Thank you J.D. and everyone from Bytek who helped me with this purchase!

Written By: Ray K

June 16, 2020

Written By: Chris H

June 16, 2020

Written By: Chris H

June 14, 2020

Excellent customer service, somebody is always available in service & parts. Staff are courteous & knowledgeable. Prime location right at the highway 417 East St.Laurent offramp.

Written By: Chris N

June 14, 2020

Excellent customer service, somebody is always available in service & parts. Staff are courteous & knowledgeable. Prime location right at the highway 417 East St.Laurent offramp.

Written By: Chris N