Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1335 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 23, 2019
Written By: Jakob S
Thanks, Jakob! Can't wait to introduce you to your new ride!
May 20, 2019
Great customer service. The staff at Bytek, most notably JD, delivered incredibly. We are very satisfied with the quality and efficiency of their services and most importantly, very happy with our new VW!
Written By: Dominique B
Thank you for sharing, Dominique!
May 20, 2019
Great customer service. The staff at Bytek, most notably JD, delivered incredibly. We are very satisfied with the quality and efficiency of their services and most importantly, very happy with our new VW!
Written By: Dominique B
Thank you for sharing, Dominique!
May 17, 2019
Great purchasing experience. Got the car I wanted for the price I needed. Andrew and team were great.
Written By: Jeff W
Thanks, Jeff!
May 17, 2019
Great purchasing experience. Got the car I wanted for the price I needed. Andrew and team were great.
Written By: Jeff W
Thanks, Jeff!
May 16, 2019
Written By: M S
So kind of you to give us all those stars!
May 16, 2019
Written By: M S
So kind of you to give us all those stars!
May 16, 2019
Their service department is dishonest and predatory. Buyer beware. After bringing in my vehicle in for a scheduled service appointment, one of their service advisors tried to charge me to “drain a portion of my vehicle’s engine oil” claiming that too much oil had been put in during my last oil change. This, after having my vehicle’s oil changed by a certified mechanic at an established facility just days earlier. He also tried to charge me for having to “clean” my engine bay and rid it of “oil that had apparently spilled all over the engine”. Before leaving my car with him, I specifically asked him not to do any work to my car beyond what was ageeed upon. After expressing my outrage, I headed straight to the dealership. When I arrived, the same service advisor notified me that he had decided to so graciously waive the charges. It goes without saying that my engine bay was never “cleaned.” To call him dishonest is putting it mildly.
Written By: Alex K
Hi Alex, we are sorry to hear about your service experience. We tried to retrieve your file to get more details but cannot find it- can you perhaps call in so we can investigate further? I also did ask a technician about what is involved in correcting an oil level that is too high, and we do have to remove a drain cover, and adjust the level, which takes some time, which would result in a charge to the client. I hope that this makes sense to you and you would consider Bytek for future service visits.
May 16, 2019
Their service department is dishonest and predatory. Buyer beware. After bringing in my vehicle in for a scheduled service appointment, one of their service advisors tried to charge me to “drain a portion of my vehicle’s engine oil” claiming that too much oil had been put in during my last oil change. This, after having my vehicle’s oil changed by a certified mechanic at an established facility just days earlier. He also tried to charge me for having to “clean” my engine bay and rid it of “oil that had apparently spilled all over the engine”. Before leaving my car with him, I specifically asked him not to do any work to my car beyond what was ageeed upon. After expressing my outrage, I headed straight to the dealership. When I arrived, the same service advisor notified me that he had decided to so graciously waive the charges. It goes without saying that my engine bay was never “cleaned.” To call him dishonest is putting it mildly.
Written By: Alex K
Hi Alex, we are sorry to hear about your service experience. We tried to retrieve your file to get more details but cannot find it- can you perhaps call in so we can investigate further? I also did ask a technician about what is involved in correcting an oil level that is too high, and we do have to remove a drain cover, and adjust the level, which takes some time, which would result in a charge to the client. I hope that this makes sense to you and you would consider Bytek for future service visits.
May 13, 2019
Mathew was very helpful and answered all our questions. His knowledge was useful as we were buying the same type of car that he owns.
Written By: Viren J
Thank you, Viren!
