Myers Infiniti

December 09, 2023

very good service

Written By: serge m

December 08, 2023

My experience in the service department for a simple oil change, was outstanding! Best service I've ever had anywhere! And I don't even own an Infiniti lol They went above and beyond and looked into/fixed a few other little things I had questions about, waiting area is comfortable (great coffees), even washed my car after. Renee at the service desk was friendly and took the time with me, and Donald (in sales) walked by and I jumped into his conversation about something I was questioning too, and he took the time to track me down after and send me a video on how that worked. Thank you Myers Infiniti!

Written By: Meghan C

December 07, 2023

Replaced defective battery. Thank you! Friendly reminder - Be kind to staff - Yes, it’s a headache to get your car serviced for whatever reason, or even worst is to return to the shop after a repair was done since there are still outstanding issues, but they’re trying their best to help fix your car. I get it, it’s a lot of time and money, but no reason to be rude to staff; observing this while waiting for my car to be serviced.

Written By: Tan T

December 01, 2023

Would not recommend this service department unless you want to spend your time keeping track of the work they have pending. I brought my car in almsot 3 years ago for a simple trim change, 3 years larer they're still working on it. Blamed covid and back orders on the delay. Then I brought my car here when my volume buttons and screens started to glitch. They've done 3 separate "diagnostic" to figure out what's going on. I am constantly in and out of town so coordinating with service is a big deal for me. They took a deposit for the "repair" but nothing has been fixed. Last time i dropped my car off i called 3 times prior to to confirm everything would be fixed. I dropped my car off and picked it up the next day, to see nothing was resolved. I got the call from Taylor he said he didnt know anything and the manager (Matt) would call to give me details on why nothing was fixed but i did not get any calls, once again i had to follow up. As compensation they offered valet which is hardly a compensation for the inconvenience. Around the same time my volume button broke my car engine broke (covered under warranty) and for that I brought it to this dealership. It was there for a month, which overlapped with my appointment I had already scheduled to fix my volume button and screen , reminded them multiple times that there were 3 issues with the car at that point (engine, steering wheel and trim). When I got the car back then only fixed the engine. Which is now causing new issues, I emailed him yesterday, still bo response...... Had i known they were this bad i would've taken my car elsewhere.

Written By: Arthika N

December 01, 2023

Went into the dealership with the intention of only test driving a vehicle. Ended up purchasing said car because of the absolute stellar service received from Donald, Spencer and Lauren. They were able to get us in and out completely satisfied. Great to see after visiting other dealerships in the area and receiving sub par service. Thank you so much team! I absolutely love the car.

Written By: Melissa L

December 01, 2023

I recently brought my 2017 Q60 Red Sport to Myers Infinity for an oil change and alignment, and I was thoroughly impressed with the service provided by Taylor. His expertise was particularly evident in how he handled my vehicle with care and precision. Taylor completed the services efficiently, and his friendly and professional demeanor added greatly to the experience. His dedication to ensuring my vehicle was in top condition is truly commendable. Because of Taylor’s exceptional service, I am more than happy to give Myers Infinity a well-deserved five-star rating. Highly recommend their service, especially for high-performance vehicles like mine!

Written By: Ali W

November 30, 2023

Written By: Tim R

November 29, 2023

when I was leasing my QX50 - the staff messed up the contract with a wrong VIN number, even asked us to sign the contract then she can correct it afterward - the staff messed up my lease payment method, so that INFINITY CANADA called us about the missing payment but the sales person is good

Written By: SEN A

November 28, 2023

Thank you Nick and Lauren for your exceptional service as we purchased a second car for our family!

Written By: Katie C

November 27, 2023

Written By: Mehrdad N