1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71336 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 03, 2019
Took 6.5 weeks to get the car repaired after a fender-bender collision. Scott Montgomery walked away when my mother asked about the brand / name of the tires they were going to replace. The only decent fellow at this dealership is Domique, who finally got the car fixed and ready in a professional manner. I suppose if the corporation whose products you sell (VW) consists of criminals (Diesel emission cheating) and lack ethics (subjecting monkeys to the fumes of a cheating rigged VW to prove VW dirty diesels are better than a Ford diesel), you cannot be expect their dealers to behave with much integrity. The worst car I owned was a new VW Golf, which I leased from this dealer in 2004 - even then they cheated me out of the lease milage by giving me less kilometres that I paid for. I suppose the standard dealership response is "please call us to discuss" - yes, right. How about being honest, courteous, and offering good service, so I don't have to write this? update: "long-term issue, and employees have not been at Bytek VW for a while" - complete nonsense. This report is from 2016. There is no indication that people who are working there today any better. That rude, unhelpful Andrew Crowe, who has been there for ages, is a good example.
Written By: M H
This appears to be a long term issue as all of these employees have not been at Bytek VW for quite a while. Our general manager would be happy to discuss any current issues that you have.
February 28, 2019
I saw an advertisement claiming that “it’s better at Bytek”...I beg to differ. Was not impressed by the service shop. I will be taking my business elsewhere from now on.
Written By: Даниил
Thank you for your input. Unfortunately, I cannot look up your file with your Google account information. Can you please call Andrew at 613-745-6886 ext 231 to explain what happened. Thank you.
February 28, 2019
I saw an advertisement claiming that “it’s better at Bytek”...I beg to differ. Was not impressed by the service shop. I will be taking my business elsewhere from now on.
Written By: Даниил
Thank you for your input. Unfortunately, I cannot look up your file with your Google account information. Can you please call Andrew at 613-745-6886 ext 231 to explain what happened. Thank you.
February 25, 2019
I recently bought a 2019 Golf from Bytek. Sales rep Dilhan Mendis was knowledgable, and his service was excellent from start to finish.
Written By: Ron
There are no staff members associated with this review.
February 22, 2019
We recently purchased a new Tiguan at Bytek. Excellent customer service, great buying experience. Attila was very attentive, quick to respond to our zillion questions. He is very professional and great asset to the team at Bytek. We will definitely refer Bytek as the best VW dealer in Ottawa.
Written By: Arpad
There are no staff members associated with this review.