Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1326 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 22, 2024
I bought my Golf R at this dealership. I had the pleasure of dealing with Geoff in Sales, Andrew the sales MNG and the GM Sid. They helped make my experience fun and stress free. A big thank you to the team! I strongly recommend you consider buying your next car at this dealership!
Written By: OllieGL
Hello and thank you for taking the time to share your 5-star experience with us! We're thrilled to hear that Geoff, Andrew, and Sid provided you with an exceptional, worry-free car-buying experience. Welcome to the Bytek VW family. We look forward to serving you again in the future!
July 18, 2024
Do not do business with them 🙅🏼♀️ not accommodating and have a lot of rigid policies like 15 km for Uber service, having to pay 55$/day for a loaner when they don’t have time to look at your brand new car. Absolutely horrendous. They have no loyalty towards long term clients.
Written By: Andréanne G
Hello Andréanne. Thank you for taking the time to share your feedback. We strive to provide exceptional service to all our clients and are sorry that your most recent visit did not meet expectations. We value our long-term clients and will review our procedures to ensure a better experience. We will take your feedback into consideration. Please reach out to our customer service team at matthew@bytekvolkswagen.com so we can find a way to make things right.
July 18, 2024
Super friendly and professional service! Very very helpful and nice!
Written By: Zhanna O
Hello Zhanna. Thank you for taking the time to share your 5-star experience with us! We're thrilled to hear that our team provided you with an exceptional car-buying experience. We look forward to serving you again in the future!
July 16, 2024
I just bought a car with Anik . The entire experience was wonderful.
Written By: Sonia B
Hello Sonia. Thank you for your kind words! Our team strives to make every visit as easy and stress-free as possible, and your feedback means a lot to us. We look forward to serving you again in the future!
July 16, 2024
I reached out online and starting working with a sales rep named Amanda, she was very interactive, easy to talk to and knowledgeable. Out of many dealers I have worked with she was the best sales associate by a long run, and I highly recommend her. If you're looking to upgrade your vehicle I highly recommend Amanda Poisson, she goes above and beyond your expectations.
Written By: Jade A
Hello Jade, thank you for sharing your experience! We're glad to hear that Amanda went above and beyond to make your car-buying journey a worry-free 5-star experience. We value transparency and courteousness and we're delighted to hear that she exemplified these values. Welcome to the Bytek VW family!
July 08, 2024
Impossible to book a service appointment. Website is down and can’t reach anyone for days. Why own a Volkswagen if you can’t get it serviced.
Written By: Nicole e
Hello. Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced while trying to book a service appointment. We are not aware of any current technical difficulties with our website. Please reach out to us at (613) 745-6886, and we will assist you in scheduling your service appointment as soon as possible. We appreciate your patience and would like the chance to resolve this matter.
June 29, 2024
Gianna has an attitude and is seriously disrespectful anytime I called to find out what the status of my car was after no call backs, no follow up emails - nothing. She is too quick to transfer calls to someone's voicemail and does nothing at all to actually find answers for your situation. What is she there for? Honestly. She simply doesn't care. As for the service department, they make up prices on the spot. They will rob you on BASICCCC services, including oil changes or small repairs. Don't waste your time at this location at ALL.
Written By: Moosha
Hello. We appreciate your feedback and extend our sincerest apologies if any member of our team was rude or short with you as well as for the lack of communication. We understand the importance of keeping you in the loop while service is being performed on your vehicle. Please reach out to our Manager of Fixed Operations, Louis, at louis.boulanger@bytekvw.com so we can find a way to make things right. We would like the chance to rectify this situation.
June 25, 2024
I have just bought a new car from VW Bytek. They are very trustable, honest and kind Staff was great. Special thanks for Geoff, Jerry and Jennifer. They did the best for me. I strongly recommend this company.
Written By: Mert O
Hello. Thank you for the 5-star review! We're glad to hear that Geoff, Gerry, and Jennifer made your car-buying journey a smooth and worry-free process. We look forward to continuing to exceed your expectations.
June 16, 2024
Great experience,no run around…
Written By: John H
Hello John, thank you for taking the time to leave us a 5-star rating. We're glad to see that you had a fantastic experience. We look forward to the opportunity to serve you again.
June 14, 2024
We like our new Taos 2024. Geoff, our salesman, was exceptional. He knew about the car, honest, listened, and did not push us. We enjoyed the time he gave us and the ride. We were so pack of nerves, but all went good. The personnel are all nice and cordial. We would go back. Love our VW.
Written By: Ronald F
Hello Ronald, we sincerely thank you for your continued support! We're glad to hear that Geoff was friendly and transparent and able to help you find the perfect VW. We look forward to continuing to exceed your expectations
