1820 Main St , Moncton , NB, E1E4S7
Member since January 07, 2015
1820 Main St Moncton NB E1E4S75443 Reviews
3898*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 12, 2023
Extremely happy about the service I got from Zach and Alex during the purchase of my preowned Ford Ranger. Would recommend anyone to buy a car here.
Written By: Rob A
Thank you for sharing your positive experience with Zach and Alex during the purchase of your preowned Ford Ranger! We're thrilled to hear that you are extremely happy with the service. Your recommendation means a lot to us. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and look forward to serving you or anyone you recommend in the future!
December 11, 2023
We fell in love with and decided to purchase the first vehicle we test drove. We worked primarily with Sean from Sales and Neil from the Finance office, and both made the process easy. Thank you!
Written By: DAVID
December 08, 2023
I've never had such a horrible experience in my 25 yrs of owning a car. Got my car back after they diagnosed an electric issue under warranty and the car worked worse than when I brought it in. I tried to explain my horrible customer service with the service manager and was told I could take the car somewhere else. Hows that for service.....thank you Moncton Honda 👎👎 brutal
Written By: Todd F
Hi Todd, We spoke with the service department about your experience. Our understanding is that you came in for an Insurance repair, to which your insurance company requested we confirm some additional issues you reported with the vehicle prior to proceeding with the repair. You had ordered your own parts in (grill and headlight) and unfortunately the approval did not come in to complete the repair as we had to first confirm the additional repairs needed and to order the parts as per your insurance companies request. Your insurance had sent us a revised estimate to which we confirmed the extra issues you had brought up to them and they instructed we get your approval for the repair and order the parts. Unfortunately we cannot repair vehicles under insurance claims prior to having the full approval from the insurance company to complete the entire repair. We apologize that you felt the repairs were not completed as you had hoped they would be that day. You had mentioned to our Service Manager you were going to write a review and take your business elsewhere and he confirmed if you wished to do that you could. We would of course be willing to repair the vehicle for you if you wished but our understanding is you informed your insurance company you would take the vehicle elsewhere.
December 06, 2023
Great experience! Made it very easy and gave me time to make a decision..appreciation throughout Honda
Written By: Jason G
Thank you for taking the time to share your positive experience! We're delighted to hear that we could make your experience easy and provide you with the time you needed to make decision Thanks again for choosing us!
December 06, 2023
Written By: OP T
Thank you for the 5-star rating! We're thrilled to know you had a positive experience. If you ever need assistance in the future, feel free to reach out. We appreciate your support! Best regards,
December 06, 2023
The whole process was handled very professionally by Shawn, he listened to what I was looking for in a vehicle and delivered.
Written By: Rdand
December 05, 2023
The salearep was very respectful and responsive and knows his stuff! Great to deal with and very friendly we would recommend him to anyone
Written By: Jennifer
December 02, 2023
Written By: Robert V
We're thrilled to hear that you had a 5-star experience! If there's anything specific you'd like to share about your positive experience or if you have any other feedback, feel free to let us know. We're here to assist you!
December 02, 2023
I was visiting Moncton and had an issue with my vans sliding door. Honda was able to squeeze me in a take a look at the door. They were super nice and helpful. Although the issue with my door was more than they could do today they reassured me the van would be fine. 10/10 for customer service!
Written By: Cortney S
We're glad to hear that Honda in Moncton provided you with excellent customer service, even if they couldn't resolve the issue on the spot. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Safe travels!
December 02, 2023
Great dealership, great service. Efficient, proficient, friendly.
Written By: Nelson B
Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with the dealership and found the service efficient, proficient, and friendly. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Safe driving!