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Myers Infiniti

2185 Robertson Rd , Ottawa, ON, K2E 1B2

Member since June 08, 2015

2185 Robertson Rd Ottawa ON K2E 1B2

Overall Score

4.6

Myers Infiniti

705 Reviews

141
Myers Infiniti

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Myers Infiniti Myers Infiniti
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September 04, 2022

Absolutely incredible service! Well, I’ll admit it. I poured about 2 cups of windshield washer fluid into my antifreeze reservoir on my 5 month old 2022 Infiniti QX50. Apparently it happens. And to me at 4:00 pm in Ottawa the Friday nite before a early Sat morning 1,700 km trip to Cape Breton - so I generally freaked out and a 12/10 on the anxiety scale. After a few panicked phone calls to the dealer and tow service, I siphoned about 2-3 cups of fluid that seemed to be generally sitting on top of coolant and then drove the 3 or so km from my place to the dealer. I’m glad I was close. A flush was certainly recommended so I took their advice. Taylor in Service was phenomenal and got me in right away on the Fri afternoon at about 4:30 pm and they were busy AND they closed at 6:00 pm. UGH!!! So I felt very lucky and fortunate. Still freaking out but down to a 8 out of 10 after they told me not to worry. They even had time to do a tire rotation, overall vehicle check, coolant flush and even a wash. My anxiety went then down to a 1 pretty quickly thanks again to Taylor, his relief and the service crew. And after doing my reading and a few deep breaths I was ok with the whole event and brand new vehicle being ok with no issue going forward. Apparently I not the first and was all fixed up in about an hour or so. I can’t thank the Myers Infiniti enough for taking so good and immediate care of me. PS 1,700 km drive went the next two days went uneventfully.

Written By: Joseph F

Myers Infiniti responded on September 07, 2022

Hi Joseph, Thank you so much for taking the time to write this detailed review! We are so happy that we were able to get you back on the road in time for your trip to Cape Breton. We understand how stressful that was for you, and are proud to see our wonderful service team being acknowledged for providing such a great experience. We're glad you made the drive without a hitch!

Myers Infiniti Myers Infiniti
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September 01, 2022

Great car, great value, and great service. Highly recommended! Thanks Sana, the very best!

Written By: Silas L

Myers Infiniti responded on September 03, 2022

Hello Silas, Thank you for taking the time to leave this review! We are so happy to hear that your experience with our team was great. Enjoy your new vehicle!

Myers Infiniti Myers Infiniti
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September 01, 2022

I didn't end up getting a car from this place because I was looking at a specific car in their used inventory and the car didn't meet my needs after seeing it in person. However my experience at this dealer was very great due to Spencer's professionalism. He did not push/force any sales but was very helpful. He provided all the necessary information (e.g. Carfax) ahead of time and was upfront of what he knows of the car and services provided.

Written By: D T

Myers Infiniti responded on September 03, 2022

Hi D, Thank you so much for taking the time to write this review! It makes us so happy to hear that Spencer provided you with such helpful and professional service, and your praise has been shared with him. We hope to see you again soon, and maybe we can find the right car for you next time!

Myers Infiniti Myers Infiniti
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August 30, 2022

I recently purchased an infiniti QX55 at Myers Infiniti and it was honestly a very great experience. Everyone was super nice and super helpful. The salesman that took care of my purchase, Mohammad, was incredible. Definitely went above and beyond, making it an excellent experience. He was definitely one of the reason I felt comfortable moving forward with the sale. He made everything easy and it was simply an enjoyable experience. All other representatives also contributed to the overall experience by finding solutions to make sure everything went perfectly and recommend this location if you’re with Nissan or infiniti or looking for a new vehicle.

Written By: ben y

Myers Infiniti responded on September 01, 2022

Hi ben, Thanks so much for taking the time to write this review! We are so happy to hear that our team provided you with such helpful and professional service, and your praise has been shared with them. Congratulations on your new QX55!

Myers Infiniti Myers Infiniti
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August 26, 2022

Mr. Ali was helpful person from the beginning until we received our car. He showed us and explained everything about the car and answered our questions patiently.

Written By: Ahmed A

Myers Infiniti responded on August 30, 2022

Hi Ahmed, Thank you so much for taking the time to recognize Ali with this great review! We love it when our employees are acknowledged for providing excellent service, and your praise has been shared with him. Congratulations on your new car!

Myers Infiniti Myers Infiniti
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August 26, 2022

Thanks a lot sana very nice service.

Written By: Jocelyn A

Myers Infiniti responded on August 27, 2022

Hi Jocelyn, We appreciate you taking the time to leave a review! We're so glad you received great service from Sana. Thanks for stopping in!

Myers Infiniti Myers Infiniti
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August 25, 2022

We just bought a car from Sana Moustafa, and I would like to share the extraordinary customer experience we had. Sana Moustafa went far beyond her standard duties. Being very polite, elegant, calm, patient and professional, she understood, and knew exactly what we wanted, showed us several car options, and together we reached a perfect deal that financially and operationally exceeded our expectations!! We will surely buy other cars from her when the time comes. I STRONGLY recommend her. Do you wanto to have an amazing customer experience ? Look for her.

Written By: M4rc3l0 S

Myers Infiniti responded on August 27, 2022

Hi M4rc3l0, Thank you so much for taking the time to recognize Sana with this great review! We love it when our employees are acknowledged for providing excellent service, and your kind words have been shared with her. Congratulations on your new car!

Myers Infiniti Myers Infiniti
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August 18, 2022

Just a got a 2022 infinity QX50 from them and the experience was fantastic. Dealt with an agent by the name Ounkar; great person whose prime focus was my satisfaction rather than just trying to sell me a car. Like they say you always remember not what somone did or say but rather how they made you feel. He honestly made me feel special and went over and beyond to make sure was comfortable with the purchase.Thanks to him I now see myself as loyal infinty customer.

Written By: Ben

Myers Infiniti responded on August 20, 2022

Hi Ben, Thank you so much for taking the time to recognize Ounkar with this great review! We are so happy to hear that he made you feel special and comfortable with your purchase, and your praise has been shared with him. Congratulations on your new vehicle - We look forward to seeing you again!

Myers Infiniti Myers Infiniti
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August 11, 2022

Good service given by Brandon and Leo.

Written By: Dany t

Myers Infiniti responded on August 16, 2022

Hi Dany, Thanks so much for taking the time to write this review! We are so happy to hear our team provided you with such great service, and your praise has been shared with Brandon and Leo. We look forward to your next visit!

Myers Infiniti Myers Infiniti
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August 11, 2022

Sam was great and I really enjoyed the experience

Written By: zahir a

Myers Infiniti responded on August 12, 2022

Hi Zahir, Thank you for taking the time to write this review! We're happy to hear you enjoyed your experience. Thanks for stopping in!

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