O'Regan's Toyota Halifax
3575 Kempt Road , Halifax, NS, B3K4X6
Member since June 25, 2015
3575 Kempt Road Halifax NS B3K4X6Overall Score
O'Regan's Toyota Halifax366 Reviews
366Review Ratings Breakdown
Consumer Reviews
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Top Drawer Experience
March 12, 2019
My wife, Debbie and I were shopping for a new car. Our last car was a 2003 Toyota Corolla. It had 623,000 Km before its passing. We went to O'Regan's Toyota on Kempt Road where Val Steeves treated us like family. We purchased a 2019 C-HR. Val made the experience a pleasure. No pressure, no hassles, just good honest help. O'Regan's went the extra mile, did all the work, and have taken over the top spot on our Christmas card list. Thank you Val Steeves and O'regan's.
Written By: James
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Top Drawer Experience
March 12, 2019
My wife, Debbie and I were shopping for a new car. Our last car was a 2003 Toyota Corolla. It had 623,000 Km before its passing. We went to O'Regan's Toyota on Kempt Road where Val Steeves treated us like family. We purchased a 2019 C-HR. Val made the experience a pleasure. No pressure, no hassles, just good honest help. O'Regan's went the extra mile, did all the work, and have taken over the top spot on our Christmas card list. Thank you Val Steeves and O'regan's.
Written By: James
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Lifesavers
January 09, 2019
I want to thank O'Regan's for their excellent repair service team; specifically the great mechanics and Keely, my customer service rep. I live in Montreal and drove down with my family for the Christmas holidays. The day before we were supposed to drive back, I got a hybrid system error message. The car would not even start. O'Regan's was able to discover that I had an outstanding recalhl on the hybrid system. They ordered the part and repaired my car, saving me thousands! Although I had to fly my family home while I waited over the weekend for the part, I consider myself lucky. They even lent me a vehicle. Outstanding! Thank you for finding the silver lining in the cloud! My Highlander works great!
Written By: John
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Great experience to interact with Oregan's
January 01, 2019
I just got my Toyota Rav4 XLE AWD 2018 from Oregans Toyota on a lease, it was a great experience to interact with them, especially Mr Omar and Mr John who made this deal successful and answered all my queries throughout the process While purchasing my new vehicle with their sales team; Omar was focused, he had good product knowledge, he nicely clarified the leasing contract and got me special offer approved, delivered the car on an agreed date, I must say his exceptional sales skills made this deal successful The sales executive like Omar is a great asset to any company who work diligently and understand customer needs, I highly recommend Omar at Oregans Toyota to everyone whoever is looking to buy a car Regards, Moutasim
Written By: Moutasim
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Professional and Friendly Service
December 30, 2018
Just purchased a "New to Me" vehicle that I am thrilled with. The sale went smoothly and quickly and the car was delivered looking like it was new off the lot. Thanks so much James Baker and the team who worked so quickly on getting me into my new car in a day! Happy New Year guys!
Written By: Vernon
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Excellent
December 24, 2018
Thank you for being a part of purchasing my first vehicle! It's a huge first accomplishment and you made it a pleasant and exciting experience for me?
Written By: Alicia
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Worst experience
November 28, 2018
Worst experience I’ve ever had money grabbers and they don’t give a crap about customers .dont waste your time they don’t care
Written By: Abdulla
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We love Toyota Halifax and We love Oregans!
November 22, 2018
This was one of our best customer service experiences from beginning to end. Toyota Halifax knows how to treat their customers and they continue to take care of us. Wonder company!
Written By: Tammy
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Valerie Steeves, Product Advisor
October 23, 2018
Valerie Steeves' wealth of knowledge and experience in the auto industry inspired complete confidence in me, someone who hasn't purchased a car in years. Valerie offers something else which is equally if not more important. She took the time to get to know me and what I was for looking for - a well maintained used RAV with low mileage that would last me a long time. Valerie showed me what was available within my budget, with absolutely no pressure to buy a more expensive vehicle. She worked hard, for example scouring inventory at other locations for my preferred colour. Valerie's patience and sense of humour, ability to connect with me as person, and willingness to go the extra mile made it possible for me to find a car I am in love with. She wanted me to be happy and I am. I without hesitation recommend Valerie Steeves at Toyota Halifax to any one that is contemplating buying a car. Thank you Valerie.
Written By: Maureen
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Service Department
September 06, 2018
I have been an O'regan's customer for more than 5 years and a Toyota owner for much longer. One of my last vehicles purchased was a 2015 Highlander. Since taking ownership I have entrusted its maintenance solely to Toyota service. This SUV , less than 3 years old and with less than 45k, has had very little wear and tear. I took it to Toyota more than a year ago to have rust inspected, which both warranty managers approved replacement and have yet to have this work done (on my last visit I was told there is no record of it....) Most recently, for MVI I was told I needed all new brakes and rotors ( due to metal on metal the rotors need replacement not for MVI). I advised them that 2 of the rotors have been already replaced 1 year prior but again was told they were damaged and they recommended replacement.... So after spending 50k for the SUV, in less than 3 years, rotors have now been replaced twice ( this time due to wear not defect which would of been covered by warranty for 3yr/60k....) I requested that all removed parts be returned with the vehicle, which I received resistance for, and when I reviewed these parts 2 rotors showed no apparent issue ( * I am not a certified mechanic to diagnose) and the several of the pads were no where near metal To end it all, I received no notification that my vehicle was ready for pick up and when I called I was told service was closed and to call back tomorrow. I insisted to speak with a manager who was helpful, quickly identifying service was open and I proceeded to pick up my vehicle. Overall, I very disappointed with both the quality of parts from toyota and the communication/care from the service department in Halifax. I have never had nothing but excellent service at Toyota in Cape Breton.
Written By: Nathan
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