Moncton Honda
1820 Main St , Moncton , NB, E1E4S7
Member since January 07, 2015
1820 Main St Moncton NB E1E4S7Overall Score
Moncton Honda5442 Reviews
3898Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 19, 2024
Written By: Martins A
Hi, Thank you for the five stars! We appreciate it. The Moncton Honda Team
January 17, 2024
Rob was terrific definitely 5 stars.
Written By: Scott S
Hi Scott, Thank you for the kind words! We hope to see you again soon. The Moncton Honda Team
January 14, 2024
Julio is professional, courteous and friendly to deal with, when purchasing my first truck at Moncton Honda. Very helpful and recommended as he will find the right vehicle that is suitable for you
Written By: Chris L
Hi Chris, Thank you for the 5-star review! We are glad you found our team courteous and friendly! We hope to see you back soon. The Moncton Honda Team
January 12, 2024
I purchased a car from Moncton Honda, right from the beginning Alex Worden (Special Finance) who was amazing right from the start to the finish. Thank you so much. Another shout out to Alex Cobb (Product Specialist) who was amazing from the start to the end. I will only be going back to Moncton Honda to be purchasing vehicles from now on. Thank you so so much for getting me into my dream car you two!!!
Written By: Selina N
Hi Selina, Thank you for the kind words! We are glad you had a great experience with our team. We hope to see you back soon. The Moncton Honda Team
January 10, 2024
After dealing with their service team would not recommend I felt belittled and unheard by their mechanics when bringing my husband vehicle in for him because I’m the wife didn’t feel like they took me seriously
Written By: Chelsea C
Hello Chelsea, We are so sorry to hear this was your experience at our service desk. We would really like to look further into this incident but were not able to pull any customer profile with your last name. Could you please reach out to our Service Manager so we can address this properly with the staff member you had dealt with and get some more detail from you. His name is Ben Keirstead and can be reached by email or phone benk@monctonhonda.com. Thank you!
January 10, 2024
I have never been so disrespected in my life, the way I was spoke to by their mechanics when you ask a question about what your paying for, they expect you to blindly pay for whatever they tell you no questions asked. For a customer that has spent what I have on a truck if I could have put no stars I would’ve for the customer service that I have experienced at this location alone but the minimum one star is required. I would not recommend Moncton Honda to anyone. drive the extra kilometres to go to ANY other Honda if your heart is set on a Honda… went in to get my safety for a 2020 vehicle turned into maintenance on my truck and they soaked me absolutely soaked me $45 turned into $1200 for fluids… I’ve kept up with all my maintenance to keep the extended power train warranty that I paid $7000 extra when I purchased the truck the truck off the line and has 60k on it and the amount of money in fluids would make you sick and to have the customer experience I had do yourself a favour and save yourself the headache don’t buy from Moncton Honda I’ve always had a Honda for my vehicle but after moving and changing locations I will be trading my vehicle in for anything but a Honda love the truck but the customer service here not worth paying the premium
Written By: Jordon O
Hi Jordan, Your review comes as a surprise as we reviewed the tapes of your interaction with our advisor all services were explained clearly and agreed upon before performing any service on your vehicle. You had two different visits, the first visit was $390.58 and included a Safety Inspection, Oil Change, Brake Fluid Replacement and Rear Differential Fluid replacement. You returned for your Safety Inspection sticker as it had failed for having Window Tint, required rear brakes and the brake pads being low. When you returned you requested to have the Transmission Fluid done at the same time as it was recommended by Manufacturer Intervals the total was $602.55. These prices are set by the Manufacturer not the dealer and the services were clearly explained and why they should be performed, all being optional at the choice of the consumer. These same fluids had been recommended to you during your visit in March of 2023. We are sorry to hear you were so unhappy with your experience with us as there was not any indication to us while in you were unhappy. If you'd like to speak with us further you can reach out to our Service Manager benk@monctonhonda.com to discuss any other comments you may have. As for the price of your Extended Warranty the 6yr 100,000km Warranty on the vehicle MSRP through Honda Canada is $2128.00 plus taxes if you were charged more than that you should discuss with the dealer who sold you the warranty as it is a fixed price by Honda.
January 07, 2024
Written By: Lyne G
Hi Lyne, Thank you for the review! Do not hesitate to share more about your experience with us. The Moncton Honda Team
January 05, 2024
Best Honda dealership I have ever been to. I am from the states and they need to learn a thing or two from this Canadian Honda dealership. I was just passing through and needed to get a faulty wiper blade looked at. I had no appointment and they were able to see my car and get me back on the road very quick. Their waiting area is spectacular and the owner or someone has a fantastic collection of Honda racing memorabilia.
Written By: Devin M
Hi Devin, Thank you for the 5-star review! We are so happy to learn about your experience. We hope to see you again! The Moncton Honda Team
January 04, 2024
Recently bought a new/used car very happy with Alex Wordan for putting in the hard work to help me get everything I need in a vehicle at an affordable price. Very happy with my experience and service.
Written By: Felicia G
Hi Felicia, Thank you for the kind words! We are glad you had a great experience. The Moncton Honda Team
January 03, 2024
Just purchased a used vehicle through Matt Makischuk. Process was simple, Matt was very communicative, and he was able to assure me of my purchase despite some concerns. The vehicle is in great shape, and I think I got a great deal as well. Christine in Finance was also great during the process. Highly recommend!
Written By: Steven F
Hi Steven, Thank you for sharing your experience with us, it is always great to hear back from our customers. Enjoy your new car and we hope to see you in our dealership again soon!
