1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71338 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 25, 2016
Could not have asked for better service. Make sure to ask for David Vaughan - he is equal parts professional, helpful and patient!
Written By: Kerry W
Thank you for the kind words about David, Kerry!
August 24, 2016
Thanks for all Byteks help during the purchase of my second Volks! Dilhan was patient with me and took the time to explain the financial parts. Thank u!
Written By: Jennifer
August 24, 2016
I chose Bytek because of their proximity to my work. I can walk and don't require the shuttle. I had not read any reviews online, nor had I been influenced by word of mouth or advertising. I bought a "new to me" 02 Jetta TDI with lowish km on it a few weeks ago. Always wanted an older Golf or Jetta TDI. I stopped in there 2 weeks ago to get an oil change and full inspection. They did an excellent job and provided me with a clear and concise list of items which needed attention. The service advisor Rawad gave me some priority recommendations and was very helpful. Took the Jetta back in yesterday, dropped it off at 7:30 to have some of the bigger ticket items on my list taken care of. The car was ready by 3:30 as agreed upon. Made an additional appt for next week to get at the rest of the items to be addressed. This is a solid shop and I will be bringing my car in for regular maintenance in the future. I'm extremely happy with their service. I will be recommending them to family and friends if they need their vw serviced.
Written By: Adam H
Glad that you were happy with Rawad and your service experience at Bytek VW, Adam! We look forward to serving you in the future!
August 24, 2016
I chose Bytek because of their proximity to my work. I can walk and don't require the shuttle. I had not read any reviews online, nor had I been influenced by word of mouth or advertising. I bought a "new to me" 02 Jetta TDI with lowish km on it a few weeks ago. Always wanted an older Golf or Jetta TDI. I stopped in there 2 weeks ago to get an oil change and full inspection. They did an excellent job and provided me with a clear and concise list of items which needed attention. The service advisor Rawad gave me some priority recommendations and was very helpful. Took the Jetta back in yesterday, dropped it off at 7:30 to have some of the bigger ticket items on my list taken care of. The car was ready by 3:30 as agreed upon. Made an additional appt for next week to get at the rest of the items to be addressed. This is a solid shop and I will be bringing my car in for regular maintenance in the future. I'm extremely happy with their service. I will be recommending them to family and friends if they need their vw serviced.
Written By: Adam H
Glad that you were happy with Rawad and your service experience at Bytek VW, Adam! We look forward to serving you in the future!
August 17, 2016
the service was very good. I had clear information about the car and services that helped me maintain my car in the best possible condition. During the process of the financing, the personal of finance and salesman kept in contact to maintain me inform about my situation.
Written By: Belkis
August 16, 2016
my husband and l purchased two vehicles,we traded in our cars which was a smooth quick process,the experience was pleasant,and stress free thanks to Dilhan,l would recommend this vw dealership to anyone l know who are interested and that is because of the experience we had with Dilhan!!
Written By: Darlene
August 09, 2016
Parts are atrociously over priced. With parts easily found online, you'll notice that this dealership charges you double. Customer service is OK. The shop once damaged by car during a repair.
Written By: Eric M
Thanks for your review, Eric. Unfortunately, we do not set pricing on our parts inventory. This is done by Volkswagen Canada. We do have an economy brand of common parts, such as brake pad/discs to provide a more economical option to our clients. Please feel free to discuss this matter directly with our parts manager, Ron Holmes, who can explain this option in more detail! Enjoy your VW!
August 09, 2016
Parts are atrociously over priced. With parts easily found online, you'll notice that this dealership charges you double. Customer service is OK. The shop once damaged by car during a repair.
Written By: Eric M
Thanks for your review, Eric. Unfortunately, we do not set pricing on our parts inventory. This is done by Volkswagen Canada. We do have an economy brand of common parts, such as brake pad/discs to provide a more economical option to our clients. Please feel free to discuss this matter directly with our parts manager, Ron Holmes, who can explain this option in more detail! Enjoy your VW!