Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1395 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 29, 2016
"your car is ready." "I'll come and pick it up soon." *at the dealership "Sorry our washer is really busy, he didn't have time to wash your car. Would like to wait 30 minutes so he can do it?" "Why wouldn't you wait until it's clean to call me then?" "I'm REALLY sorry about that."
Written By: Daniel N
Hi Daniel, and we're sorry to hear that you were not happy with your service visit. We try to wash all of our client's vehicles, but simply cannot do all of them. If the weather is really cold, we do not recommend washes. Also, we are sometimes short staffed, and cannot wash every car. We would be happy to wash your car at your convenience. Simply call out service department and they would be happy accommodate you!
January 29, 2016
"your car is ready." "I'll come and pick it up soon." *at the dealership "Sorry our washer is really busy, he didn't have time to wash your car. Would like to wait 30 minutes so he can do it?" "Why wouldn't you wait until it's clean to call me then?" "I'm REALLY sorry about that."
Written By: Daniel N
Hi Daniel, and we're sorry to hear that you were not happy with your service visit. We try to wash all of our client's vehicles, but simply cannot do all of them. If the weather is really cold, we do not recommend washes. Also, we are sometimes short staffed, and cannot wash every car. We would be happy to wash your car at your convenience. Simply call out service department and they would be happy accommodate you!
They are just the best!
January 27, 2016
Andrew Crowe and hips team are always providing the best service. Our satisfaction is their priority. And we are always satisfied!
Written By: Christine
Related Staff:
Dilhan Mendis is excellent!
January 27, 2016
Dilhan Mendis was a pleasure to deal with, knowledgeable and courteous! I will recommend Bytek to my family and friends.
Written By: Christine
Related Staff:
Great Service
January 27, 2016
Brett worked hard to find us the car we were happy with. He was very flexible and always made himself available to meet our challenging schedule. He was very patient and we never felt any pressure to make a purchase that wasn't right for us.
Written By: Gary
Related Staff:
There are no staff members associated with this review.
Great Service
January 23, 2016
Got lucky with an R that was already on order and Brett hooked me up and provided great service. I will definitely be sending people his way.
Written By: Kevin
Appreciate the kind words Kevin! Let me know if I can do anything to help you!
Related Staff:
There are no staff members associated with this review.
We received incredible and honest services tailored to our needs.
January 22, 2016
As a young family expecting our first child, it was important for us to find a vehicle that would be safe and affordable. Brett Ayers from Bytek VW was able to provide us with all the information we needed to make the best choice possible. From describing the safety feature to showcasing the space of VW vehicle's, we were provided with incredible and honest services.
Written By: Danielle
I appreciate the kind words Danielle! I hope you and Phil enjoy your Jetta, and keep me posted on your baby boy!
Related Staff:
There are no staff members associated with this review.
January 18, 2016
Very poor customer service in the service department. All I needed was a code to get my radio working because I changed my battery and the person I was talking to on the phone, "Diego", insisted that I needed to bring my car in so they could charge me a half hour of labour to enter a 4-digit code into my radio because it's an anti-theft code. I think that's just laziness because I called another VW dealer and there was no problem getting the code. It's just a radio, not the keys to fork knox. If you work in a service department and deal with customers you should be more personable and willing to help. Will never deal with their service dept again.
Written By: Scott W
Hi Scott, and so sorry about your experience! Unfortunately, the actual radio code is obtained from a serial number on the back on the radio, and it has to be physically removed to obtain this number. What likely happened is that the other dealer that you called was the original selling dealer, and had this serial number (code) already on file. I'm glad that you got the radio working again!
January 18, 2016
Very poor customer service in the service department. All I needed was a code to get my radio working because I changed my battery and the person I was talking to on the phone, "Diego", insisted that I needed to bring my car in so they could charge me a half hour of labour to enter a 4-digit code into my radio because it's an anti-theft code. I think that's just laziness because I called another VW dealer and there was no problem getting the code. It's just a radio, not the keys to fork knox. If you work in a service department and deal with customers you should be more personable and willing to help. Will never deal with their service dept again.
Written By: Scott W
Hi Scott, and so sorry about your experience! Unfortunately, the actual radio code is obtained from a serial number on the back on the radio, and it has to be physically removed to obtain this number. What likely happened is that the other dealer that you called was the original selling dealer, and had this serial number (code) already on file. I'm glad that you got the radio working again!
Great courteous service
January 16, 2016
Knowledgeable sales staff, factual, Kris was polite, courteous, and it was good negotiating with him. He arranged for the additional items, had all the paperwork ready on time, it was a very pleasant car buying experience
Written By: Michele
Related Staff:
