1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71393 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 06, 2025
Unfortunately, the service wasn’t at its best.
Written By: azzouzi z
Hello Ziad. Thank you for your feedback. We’re sorry your experience didn’t meet expectations. We processed your refund promptly as requested, so we’re not entirely sure if there’s something still unresolved on your end. We’d like to understand what might still be outstanding. Please reach out to matthew@bytekvolkswagen.com so we can clarify and help.
October 05, 2025
I bought my car from Bytek VW and everything went as smoothly as I could have ever hoped for. I felt no pressure throughout the process which was the most important to me. I’ve had a previous bad experience with another dealership which kind of made me avoid going to dealerships altogether. But I can say Abdalla (the salesperson) changed my mind. He was transparent (no surprises) and great to deal with and would definitely recommend Bytek VW, especially Abdalla, to anyone who wants an easy and no-pressure experience.
Written By: Vahé H
Hello Vahé. Thank you for sharing your experience and for giving us the opportunity to earn back your trust in dealership. We’re thrilled to hear that Abdalla made the process smooth and, transparent, pressure-free for you. Thank you again for recommending Bytek Volkswagen!
October 04, 2025
Abdalla is one of the best sales consultants I ever met with. Very knowledgeable and does his best to get you what you need. Really cares about his clients.
Written By: Abdi S
Hello Abdi. Thank you for taking the time to share your experience. We’re glad to hear that Abdalla helped find the perfect VW for you. We appreciate your recommendation and look forward to seeing you again!
September 22, 2025
Despite loving my Volkswagen vehicle and the brand itself, I am extremely disappointed with the service I received at the time of purchase. I was upsold an extended warranty and repeatedly misinformed about the terms. After contacting Volkswagen Canada, I learned that the dealership had provided incorrect information on multiple occasions. This experience left me feeling misled and frustrated, and it has significantly damaged my trust in this dealership. I would encourage to exercise caution with this dealership.
Written By: Georden J
Hello Georden. Thank you for sharing your experience with us. We’re sorry to hear about the concerns you’ve raised regarding your warranty and the information provided at the time of purchase. We would appreciate the chance to discuss this further with you and work toward resolving the situation. Please reach out directly to our Service Manager at ben.chouinard@bytekvw.com
September 19, 2025
Really bad service, diagnosed the wrong problem - wouldn’t recommend.
Written By: C a
Thank you for your feedback. We’re sorry to hear about your experience and that the diagnosis did not meet your expectations. We’d like the opportunity to look into this further and make it right. Please reach out to our Service Manager directly at ben.chouinard@bytekvw.com so we can review the details. We hope to have the opportunity to make this right.
September 19, 2025
We visited almost every dealership in the city, including other VW locations, and none of them compare to Bytek. The professionalism, fairness, and outstanding service we received here made all the difference. We are very happy with our new ID.4 and highly recommend Bytek Volkswagen!
Written By: nathan d
September 18, 2025
We had an excellent experience at Bytek Volkswagen. The salesperson was knowledgeable and patient, answering all of our questions thoroughly. The manager accepted our trade-in and offered us a fair value, which made the process smooth and stress-free. Everything was handled with professionalism, efficiency, and courtesy. We are very happy with our new ID.4 and highly recommend Bytek Volkswagen
Written By: Solange S
Hello Solange. Thank you for sharing your experience! We’re so glad to hear our team made the process smooth and stress-free, and that you’re happy with your new ID.4. Welcome to the Bytek VW family!
September 14, 2025
Thank you to Jennifer and the team at bytek. Amazing service and seamless process. I would definitely recommend!
Written By: Julie B
Hello Julie. Thank you for your kind words! We’re glad to hear Jennifer and the team provided you with excellent service. We look forward to welcoming you back in the future!
September 12, 2025
Sorry for not a 5 * review. The team was very pleasant to work with (Anik and Josh). Reason for the 4 star was due to the fact that when they went to do the licensing for the Quebec side, something about the numbers were wrong, had to wait a couple extra days. In the end, this was not Bytek's fault possibly and I have enjoyed the service I received as I was informed of everything that was happening, was kept in the loop. I love our new Tiguan and thanks again Bytek Team for making another customer happy.
Written By: Darrin A
Hello Darrin. Thank you for taking the time to share your experience with us. We’re glad to hear that Anik and Josh made the process enjoyable and that you’re enjoying your new Tiguan! We understand your frustration with the licensing delay and apologize for the inconvenience. We wish you safe travels in your Tiguan and look forward to seeing you again!
September 07, 2025
Chris, Ken and Josh were all very easy to deal with and made the process very quick. Couldn't be happier in my new Tiguan!
Written By: Darren S
Congratulations, Darren, on your new Tiguan! We’re delighted to hear that Chris, Ken, and Josh made the process so smooth and easy for you. Thank you for choosing Bytek Volkswagen. We look forward to welcoming you back anytime.