+16137028895 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/07/10/0c1dafb3cfceb91d6eee7441561d8494/53c3bce66e43be4f209556518c2fcb54.jpg

Bytek Automobiles Inc. VW

1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7

Member since April 16, 2015

1325 St. Laurent Blvd. Ottawa ON K1G0Z7

Overall Score

4.5

Bytek Automobiles Inc. VW

1326 Reviews

276
Bytek Automobiles Inc. VW

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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December 07, 2024

I just purchased a 2024 Taos from Bytek Volkswagen this past week. Amanda was the sales person I dealt with and she was simply wonderful…….excellent service to the client, with no pressure tactics and great attention to detail. After test driving the vehicle, we sat down together and Amanda took the time to answer all my questions regarding the vehicle, financial options and warranty information. In all honesty, this was probably one of my best car buying experiences. I would certainly recommend anyone to visit Bytek Volkswagen for their next vehicle purchase and asking for Amanda.

Written By: Nathalie D

Bytek Automobiles Inc. VW responded on December 21, 2024

Hello Nathalie. Thank you so much for your wonderful feedback! We’re thrilled to hear that Amanda made your car-buying experience enjoyable, pressure-free, and informative. Please don’t hesitate to reach out if you need anything in the future. Welcome to the Bytek VW family!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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December 07, 2024

Just purchased a VW Cross Sport from this dealership. From beginning to end the process was awesome. Very rarely is buying a new car stress free and without hassle. They worked with me on every front. Definitely just gained a long time customer. Would recommend to everyone.

Written By: Paul F

Bytek Automobiles Inc. VW responded on December 21, 2024

Hello Paul. Thank you so much for your kind words! We're glad to hear that your experience with us was stress-free and enjoyable. It was a pleasure working with you, and we're delighted to welcome you to the Bytek VW family!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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December 06, 2024

Amazing customer service and inventory, would return anytime and will send my friends over if they ever need a VW. :)

Written By: Melika M

Bytek Automobiles Inc. VW responded on December 14, 2024

Hello Meika. Thank you for the kind words! We look forward to seeing you again anytime!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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December 04, 2024

Recently bought a VW golf gti here and wéve been told the car will have a remote starter working with the app, and when we got home and took the time to setup the app, there was nothing. I reached out by e-mail and went in person, when the sales representative asked the garage about it they litteraly laughed at my request - such a disrespectful way to deal with customers questions - ,I was promised to be called back whithin 48h and it’s been over 2 weeks with no news. I was hoping a better post-sale customer service as they were selling it all over the process but unfortunately it is not.

Written By: Aabir L

Bytek Automobiles Inc. VW responded on December 07, 2024

Hello Aabir. Thank you for sharing your feedback. We're sorry to hear about your experience with the remote starter and the follow-up service you received. Your review does not reflect the level of professionalism and respect we strive for. We would like to ensure it’s resolved and that you receive the service and support you were promised. Please reach out to me at matthew@bytekvolkswagen.com, so we can address this promptly. We hope to make things right.

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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December 02, 2024

Dishonest and Untrustworthy. I had a terrible experience with Bytek Volkswagen. I paid for a anti-rus module. I was told it had been installed but never was. After inspecting I noticed it was missing. I asked for a refund and was denied. I was told for my troubles that they would provide a detailing package. The detailing package was useless as I had just purchased the car a week prior. When I had asked what was included in the detailed package, not a single employee was able to give me information as it's done by a 2md party. When I returned to pick up my car from a very useless detailing package, I was told they had misplaced my keys. Not only had I had to take off 2 days work but was trwwat as they were doing me a favour. The dealship was non responsive to be multiple attempts to rectify the situation. Despite multiple attempts to resolve the issue, I was still charged and left without what I paid for. The staff seemed unresponsive and unwilling to make things right, leaving me feeling completely taken advantage of. This dealership clearly prioritizes profits over customer satisfaction and honesty. I strongly advise against trusting this dealership with your business. If you do decide to proceed, double-check everything and document every interaction.

Written By: Meika C

Bytek Automobiles Inc. VW responded on December 07, 2024

Hello Meika. Thank you for taking the time to share your experience. We apologize for any inconvenience caused. We want to address this matter further to understand what went wrong and work towards making things right. Please contact me directly at matthew@bytekvolkswagen.com, so I may assist you in resolving these concerns. We hope to have the opportunity to regain your trust.

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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November 29, 2024

Just purchased a new Cross Sport and had the amazing pleasure of dealing with Anik Roy. Anik is an extremely professional and knowledgeable Individual and made the experience an absolute pleasurable one.

Written By: L T

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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November 29, 2024

Buying a car for the first time was a super fun and easy experience with the help of the team at Bytek! Everyone I’ve interacted with was nice, professional, and very quick to answer all of my questions and concerns. Really happy with my choice and their service!

Written By: Myriam B

Bytek Automobiles Inc. VW responded on December 14, 2024

Hi Myriam. Thank you for your kind words! We're thrilled to hear that your first car-buying experience was fun and worry-free. We hope you enjoy your new vehicle. Welcome to the Bytek VW family!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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November 29, 2024

Bytek service always takes such good care of me. They are attentive and make the time to ensure I understand what is going on with my car

Written By: Alixandra M

Bytek Automobiles Inc. VW responded on December 07, 2024

Hello Alixandra. Thank you for your kind words! We’re so glad to hear that our team consistently provides you with attentive care and clear communication. We look forward to continuing to provide the same level of care for all your automotive needs. We look forward to serving you again in the future!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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November 28, 2024

Recently got my first car at Bytek! Abdalla was extremely helpful. No matter what time i messaged him to ask questions, i always got a happy response! He gave me every detail i needed and ensured that i had all i asked for including tips for my car. Management was equally helpful and friendly through any difficulties and even offered me a rental car free when I had a few hours delay due to licensing. Vehicle is great! Smooth drive with no hassle so far. Definitely recommend.

Written By: willene s

Bytek Automobiles Inc. VW responded on December 07, 2024

Hello Willene. Congratulations on your first car! We're thrilled to hear that Abdalla was able to assist you every step of the way with such care and dedication. Your satisfaction is our top priority, and we're so glad you're enjoying your new vehicle! If you ever need anything, don't hesitate to reach out. Welcome to the Bytek VW family!

Bytek Automobiles Inc. VW Bytek Automobiles Inc. VW
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November 18, 2024

I had a great experience at Bytek. Before visiting, I did my research and knew exactly the type of car I wanted. I also gathered several quotes from other dealerships. As I walked into the showroom, I received a warm welcome from Amanda, who guided me through everything. She was super nice and professional, managing to give me a quote that beat every other offer I had from over 15 dealerships, all without any haggling. Amanda was very patient and didn't push for a sale; in fact, she gave me ample time to reflect and make a decision based on rationality, not emotions. The test drive experience was also amazing. Later, completing all the paperwork with Adrien, the finance manager, was smooth and pleasant. He didn't push anything on me and was very understanding and respectful of my preferences, never challenging or pressuring me about any items I declined. Overall, I strongly recommend this dealership if you're set on buying a VW.

Written By: Mustapha E

Bytek Automobiles Inc. VW responded on November 29, 2024

Hello Mustapha. Thank you for sharing your kind review! We're delighted to hear that Amanda and Adrien made your experience so smooth and enjoyable. We're grateful for the opportunity to have earned your trust. If you ever need anything in the future, we’ll be here to help. Welcome to the Bytek VW family!

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