Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1326 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 18, 2024
We had a great experience buying our new car with Amanda at Bytek. She was extremely knowledgeable and was never rushed, actually making the car buying process enjoyable even despite some hiccups along the way. This is our second purchase at Bytek and we wouldn’t hesitate to buy from them again thanks to our experience with Amanda, Adrian and the rest of the team.
Written By: elisabeth k
Hello Elisabeth. Thank you for sharing your fantastic experience! We're thrilled to hear Amanda's knowledge and patience made your car-buying journey enjoyable. Thank you for your kind words. We look forward to assisting you again in the future!
November 15, 2024
I had an amazing experience at Bytek VW. I bought my first car (preowned 2020 Jetta), and my salesperson Anik was extremely helpful throughout the whole process since I was nervous going into it. She took the time to explain everything to me and made me comfortable the whole time. I love my car, and I would definitely recommend Bytek VW and Anik for anyone looking for a car!
Written By: Portia B
Hello Portia. Thank you so much for sharing your experience! We understand how big a milestone your first car-buying journey can be and we're glad to hear that Anik made yours such a positive and comfortable experience. We're also glad to hear you're loving your 2020 Jetta! Welcome to the Bytek VW family!
November 14, 2024
Written By: Richard C
Hello Richard. Thank you for taking the time to leave us a 5-star rating! We are glad to see that your experience was nothing short of excellent and we look forward to welcoming you back in the future!
November 06, 2024
Observed a used 2023 volswagen golf gti online at Bytek. Made an enquiry and salesman Abdallah started making contact at midnight. Then again early am the following morning. Requested I send a great deal of vehicle information and photos of my 2017 Tacoma. Spent a great deal of time collecting this data and photos and sent directly to his cell phone as requested. He then ghosted me. Lol. The manager should train their staff how to effectively deal with customers and if a vehicle trade is not something they are interested don't just disappear after having customers jump through a salemens hoops and requests. I'll shop at Myers Volkswagen. Thanks for the poor customer service and sales tactics Abdallah.
Written By: Mr. S
Hello and thank you for taking the time to share your review. We are sorry to hear that your experience fell short of expectations. We understand that gathering information and photos takes time, and we apologize for the frustration caused by the lack of follow-up. Please reach out to our General Manager, Sid, at sid.uppal@bytekvw.com, so we can make things right. We hope to have the opportunity to rectify the situation.
November 01, 2024
Had a great purchasing experience. Everything was straight forward and i felt like the sales staff values my time.
Written By: Cody A
Hello Cody. Thank you for your kind review! We're delighted to hear that you had such a positive experience and that our team was able to assist you along your car-buying journey in a professional, friendly, and timely manner. We appreciate your feedback and look forward to serving you again in the future!
October 26, 2024
All the staff I dealt with were professional and friendly. No haggling, just plain honest dealings. Unfortunately the Service Department let me down by not following instructions stated on my request for having service done and agreed with Bytek prior the delivery of my car. It was handled swiftly prior me picking up my purchased vehicle, otherwise I would have given a 5 star with no hesitation.
Written By: Michael O
Thank you, Michael, for sharing your experience! We’re glad to hear that our sales team provided exceptional service. We appreciate your understanding as we worked to address the oversight before you picked up your vehicle. Your feedback helps us improve, and we look forward to delivering a flawless experience on your next visit. Thank you for being part of the Bytek VW family!
October 22, 2024
We are return clients who just purchased our third VW from Bytek. Anik was our sales person who provided great service in a professional and friendly manner. She listened to our needs and found the car that was right for us. Very responsive to our emails and calls, she negotiated a deal that made it a positive experience for us. Just a week into driving our Tiguan, we are glad we returned to Bytek.
Written By: Yvette S
Hello Yvette. We thank you for your continued support! We’re delighted to hear that Anik provided exceptional service and helped find the perfect VW for you. We hope you enjoy your new Tiguan and we look forward to our next opportunity to serve you!
October 17, 2024
Amanda P. helped me out with the purchase of my new 2024 Tiguan R-Line! She was very knowledgeable about the car and answered any question I had about during the process. Everyone at the dealership was very friendly and helpful! I recommend Bytek over other VW dealerships I have experienced!!! Thanks Amanda P & Adrian B, you guys rock!
Written By: Amelia C
Hello Amelia. Thank you for your kind words! We're thrilled to hear that Amanda and Adrian made your car-buying journey smooth and enjoyable. It's great to know they were able to answer all your questions and left such a positive impression. We appreciate your recommendation and look forward to seeing you again! Safe travels in your new Tiguan!
October 17, 2024
Our sales person, Anik Roy was amazing, she took the time to guide us and help us in the process from start to finish. The staff of Bytek VW was very polite and accommodating, even when we returned later to order winter tires. Great service all around.
Written By: Yves R
Hello Yves. Thank you for your kind review! We’re thrilled to hear that Anik was able to find the perfect vehicle for you in a transparent manner. We look forward to serving you again in the future. Thank you for being part of the Bytek VW family!
October 15, 2024
Turn over on staff is not so fun.
Written By: A C
Hello and thank you for your feedback. We understand how important it is to have consistency with the team, and we're actively working towards this. We are committed to continuous improvement and would like to hear any specific concerns you have so we can work towards making your next visit more enjoyable. Please reach out to a member of our customer experience team at matthew@bytekvolkswagen.com
