Laird Wheaton Chevrolet Buick GMC
2590 Bowen Rd , Nanimo, BC, V9T 3L3
Member since October 07, 2015
2590 Bowen Rd Nanimo BC V9T 3L3Overall Score
Laird Wheaton Chevrolet Buick GMC711 Reviews
77Review Ratings Breakdown
Consumer Reviews
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December 04, 2017
I bought my Chevy Cruze a little over a month ago now and I absolutely love it!! Buying a new car can be stressful, but the staff here at Laird Wheaton made this process so easy! Not only are they exceptionally knowledgable, but they're very friendly and they go abovr and beyond for you! I couldn't be happier with my purchase and my experience here at this dealership! I would highly recommend this dealership if you're in the market, and go see Chad! He's amazing! Thanks guys!!! �����
Written By: Kyra D
November 30, 2017
Amazing! Thank you so very much to both Mark& Codie at Laird Wheaton for making my purchase on my new car possible! Not only did you guys make it possible, you guys where absouelty fantastic to deal with! I wouldn't deal with another dealership. Thanks a million!!
Written By: Stephanie T
This was a basic service and I was treated well as always.
November 19, 2017
I took my car in for its regular service and had a minor repair performed. Again, your staff is pleasant and very helpful. Thank you.
Written By: Sandra
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November 04, 2017
I've had extensive work done on my old, '98 Buick and I'm completely satisfied. She's like a brand new car.
Written By: Jack P
Located the car online and went through a seemless purchase process.
November 03, 2017
I came to the dealership to look at a specific vehicle. The staff was polite and helpful. No hard sell. Test drive went well as did the paperwork. It was a very quick transaction.
Written By: Dion
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November 03, 2017
I did not like being charged for tire rotation...and my roof is leaking again. Price negotiated which I was very unhappy with.
Written By: Garry
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View Profiledifficult to get strabr morr straiht forwaright answers on the financing part
November 02, 2017
I had to repeatedly ask for clarity on the financing part and i was never asked about optional insurance of extended warranty They just added it in and gave me a bi weekly payment amount When i said it didnt add up we got to the 2700 dollar warranty issue and at first i was told it was part of the deal with the financing Only when i specifically asked if there was no deal unless i bought that did they pull it out of the price At one poont i was told the 10 thousand cash went on to the purchase price and it was then taxable and that explained to close to 65 thousand total That was taken back out later on I still never got a complete description of the financing like it is writtten in the contract It seemed like it was close to what i expected so i agreed When i picked up my truck they had me trade off the plates and register and insure first Then when i went to sign i seen the complete financial lay out for the first time I needed to get my new truck home and get back to work so i have been dealing with wheatons for a month now I had to get 1900 of optional insurance cancelled They tried to tell me that it was mandatory anf wait fo 90 days first but i said no and low and behold it was cancelled no problem I feel like i was being sold on alot of extra stuff i never asked for anf there was very little or no discussion about these products that arr up sells I would like to come in and meet with thr next higher up level of administration and discuss this more
Written By: Mervyn R
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difficult to get straight answers on the financing part
November 02, 2017
I had to repeatedly ask for clarity on the financing part and i was never asked about optional insurance of extended warranty They just added it in and gave me a bi weekly payment amount When i said it didnt add up we got to the 2700 dollar warranty issue and at first i was told it was part of the deal with the financing Only when i specifically asked if there was no deal unless i bought that did they pull it out of the price At one poont i was told the 10 thousand cash went on to the purchase price and it was then taxable and that explained to close to 65 thousand total That was taken back out later on I still never got a complete description of the financing like it is writtten in the contract It seemed like it was close to what i expected so i agreed When i picked up my truck they had me trade off the plates and register and insure first Then when i went to sign i seen the complete financial lay out for the first time I needed to get my new truck home and get back to work so i have been dealing with wheatons for a month now I had to get 1900 of optional insurance cancelled They tried to tell me that it was mandatory anf wait fo 90 days first but i said no and low and behold it was cancelled no problem I feel like i was being sold on alot of extra stuff i never asked for anf there was very little or no discussion about these products that arr up sells I would like to come in and meet with thr next higher up level of administration and discuss this more
Written By: Mervyn R
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Excellent service and and friendly staff.
November 02, 2017
I scheduled the truck for it's regular oil change. I also asked to have the brakes checked as there was a squeal every so often. I arrived early for the appointed time and they took the truck in right away. The oil change and checking the brake was done in a timely manner. I would recommend anyone to go and have their vehicle serviced there.
Written By: George
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View ProfileAlways get the "Cadillac" treatment.
November 01, 2017
Job was done professionally. They knew exactly how to fix the problem. I was treated with respect. They were on the mark with the estimate.
Written By: John
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